Neighbourhood warden
Wardens are the eyes and ears of a community. They listen to people’s problems, solve those they come across and, if they can’t deal with it on their patrol, alert the agencies that can.
Wardens are often seen as the link between the community and the bodies that provide services. They are a walking one-stop shop, giving out advice and information at street level. One day they could helping someone sleeping rough find a hostel; the next, just by being there, they could be reassuring an elderly person who is nervous about going to the bank.
Research has shown that the presence of neighbourhood (or street) wardens goes a long way to reducing antisocial behaviour and the fear of crime. But they never become involved in situations where physical force is required.
Did you know?
A survey in 2003 found that neighbourhood wardens had saved the taxpayer an estimated £228 million by reducing crime. Without wardens, more than 114,400 more crimes would have been committed.
Facts and Figures
- Starting salary:
Around £16,000
- Senior level salary:
Senior wardens can earn up to £25,000. Managerial positions can command up to £35,000
- Education:
No formal qualifications are needed, although literacy skills are important for keeping records. On appointment, wardens receive training and development leading to a recognised qualification, including NVQ certificates.
- Skills:
You should have a caring nature, a commitment to civic responsibility and a desire to improve other people’s quality of life.
- Likely employer type:
Local authorities (not county councils), Housing associations, town centre management companies and community safety partnerships.
- Number of professionals:
Around 3,500
Meet a neighbourhood warden
Helpful links
- Neighbourhood Renewal UnitResponsible for overseeing the Government's neighbourhood renewal strategy
- National Wardens NetworkSupport for Wardens
- LG CareersCareer descriptions