Neighbourhood warden

Wardens are the eyes and ears of a community. They listen to people’s problems, solve those they come across and, if they can’t deal with it on their patrol, alert the agencies that can.

Wardens are often seen as the link between the community and the bodies that provide services. They are a walking one-stop shop, giving out advice and information at street level. One day they could helping someone sleeping rough find a hostel; the next, just by being there, they could be reassuring an elderly person who is nervous about going to the bank.

Research has shown that the presence of neighbourhood (or street) wardens goes a long way to reducing antisocial behaviour and the fear of crime. But they never become involved in situations where physical force is required.

Did you know?
A survey in 2003 found that neighbourhood wardens had saved the taxpayer an estimated £228 million by reducing crime. Without wardens, more than 114,400 more crimes would have been committed.

Facts and Figures

  • Starting salary:

    Around £15,00-£19,000 per year for a 35-hour working week (possibly additional money for unsocial hours).

  • Senior level salary:

    Supervisory wardens can earn £25,000-£30,000.

  • Education:

    No formal qualifications are needed, although literacy skills are important for keeping records. Wardens receive training and development leading to a recognised qualification such as NVQ2 for Community Wardens.

  • Skills:

    You should have a caring nature, good communication skills, a commitment to civic responsibility and a desire to improve other people’s quality of life. You also need to be physically fit.

  • Likely employer type:

    Local authorities (not county councils), housing associations, town centre management companies and community safety partnerships.

  • Number of professionals:

    Around 3,500.

Tagged questions

Related careers